Job openings

Full Time / Ongoing

Salary Range: PFS7 ($90,319.37 - $94,589.67 + Superannuation)

Looking for a role where you can combine technical expertise, contractor coordination and problem solving to keep Council facilities operating at their best?

If you're experienced in building or facilities maintenance, enjoy coordinating contractors, solving problems and delivering quality outcomes, this could be the role for you.

Our Buildings team is responsible for maintaining a diverse range of Council-owned buildings and facilities across the city. As Coordinator Building Maintenance, you'll help ensure these assets remain safe, operational and fit for purpose for the community.

About the Role…

As our Coordinator Building Maintenance, you'll coordinate Council's planned, preventative and reactive building maintenance activities across a diverse portfolio of community and operational facilities.

You'll assess maintenance requests, prioritise work, coordinate contractors and service providers, and monitor works through to completion. You'll also undertake building inspections, identify maintenance requirements, investigate recurring issues and provide practical technical advice to support effective maintenance outcomes.

The role plays an important part in monitoring maintenance performance, service levels and expenditure, while supporting compliance, safety and continuous improvement across Council's building assets.

About You…

You're organised, practical and solutions-focused, with the ability to manage competing priorities and coordinate multiple maintenance activities at once.

You bring experience in building, facilities or property maintenance environments and are confident working with contractors, stakeholders and internal teams to deliver quality outcomes. You're comfortable assessing maintenance requirements, interpreting plans and specifications, and using systems to manage work, records and reporting.

You're someone who:

• Coordinates maintenance programs and activities to achieve quality outcomes.
• Builds productive relationships with contractors and stakeholders.
• Takes a proactive approach to identifying and resolving issues.
• Effectively manages competing priorities and changing demands.
• Demonstrates a strong commitment to safety, compliance and continuous improvement. 

Experience coordinating building, facilities or property maintenance activities, contractor management, maintenance planning or contract administration will be highly regarded. Formal trade qualifications within a building maintenance-related field and experience working with asset, financial or work management systems will also be highly regarded.

What we offer:

• Diverse work supporting a broad range of Council facilities and community assets.
• Ongoing, full-time employment with stability and flexibility.
• Competitive salary and excellent employee benefits.
• Opportunities for training, development and professional growth.
• Supportive team environment focused on collaboration and quality outcomes.
• Meaningful work that contributes to a growing community.

Submit your application by clicking the "Apply Now" button. Please include your resume and cover letter outlining your suitability. If you would like further information, please contact Jon Roberts, Manager - Buildings on 0488 945 611 for a confidential discussion. Apply today!

Applications close at 12:00pm noon on Thursday 29 October 2026.

The City of Playford values diversity and work life balance. If you require any reasonable adjustments to be made to support you in submitting your application including alternative vacancy formats and application options, please refer to the Manager's contact details above. Any information provided will be kept confidential and will only be used to support your access to fully participate in the recruitment process.

 Part time (0.6 FTE)  | Fixed Term contract to 2028

Starting from $87,451 FTE + Superannuation (Negotiable)

Are you highly organised, proactive and passionate about making a difference in your community?

This is more than an administration role. It’s an opportunity to be part of a collaborative initiative that is helping improve outcomes for children, families and communities across the North.

At the City of Playford, we are creating lasting change through the Swallowcliffe Children's Precinct and the Children in the North initiative.

If you thrive in a fast-paced environment, enjoy building strong relationships and take pride in delivering outstanding administrative support that contributes to meaningful outcomes, we would love to hear from you.

Why this role?

This is your chance to use your administrative expertise to support a collaborative initiative that brings together schools, community organisations, government agencies and local partners to create positive impact.

You will play a vital role supporting the people, partnerships and projects that help make this work possible. Behind every meeting, community event, report and project milestone is someone keeping things moving, and that someone could be you.

What you will get to do

• Provide high-quality administrative support across the Children in the North initiative and Swallowcliffe Children's Precinct.
• Coordinate meetings, workshops, community forums and stakeholder events.
• Prepare agendas, minutes, presentations, reports and correspondence.
• Maintain accurate records, registers and document management systems.
• Support procurement activities, purchase orders and financial tracking.
• Act as a key point of contact for community partners and stakeholders.
• Assist with communications, promotional materials and website updates.
• Support data collection, reporting and system administration activities.
• Contribute to projects, community engagement activities and continuous improvement initiatives.

What you will bring

You are a highly organised administrator who thrives in a collaborative environment and enjoys building positive relationships with a diverse range of stakeholders.

You will also bring:

• Experience in administration, business support or office coordination roles.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• A keen eye for detail and commitment to accuracy.
• Experience coordinating meetings, preparing agendas and taking minutes.
• Confidence using Microsoft Office and administrative systems.
• A proactive approach to problem-solving and improving processes.
• A qualification in Business Administration or equivalent experience.
• Experience working within local government, community services, partnerships, projects or place-based initiatives will be highly regarded, but not essential. 

What’s in it for you?

At the City of Playford, you will join a supportive and collaborative organisation that values people, purpose and community impact.

In return, you will enjoy:

• Meaningful work that directly contributes to better outcomes for children and families.
• The opportunity to work alongside passionate community, government and education partners.
• A supportive team culture where collaboration and innovation are encouraged.
• Professional development opportunities and ongoing learning.
• Flexible working arrangements that support work-life balance 

More information

Further information on the role accountabilities, and essential and desirable criteria can be found in the attached Position Description.

For a confidential discussion or to obtain additional information, please contact Hannah Pike, Manager - Early Years and Swallowcliffe Precinct on 0477 130 973 or by email [email protected].

Ready to join our team?

Hit that “Apply Now” button and outline the experience, skills and qualifications that will show us you are the perfect addition to our growing team!

Applications will close at 12:00pm on Monday 2nd November 2026

The City of Playford values diversity and work life balance. If you require any reasonable adjustments to be made to support you in submitting your application including alternative vacancy formats and application options, please refer to the Manager's contact details above. Any information provided will be kept confidential and will only be used to support your access to fully participate in the recruitment process. 

Full Time | Ongoing

Salary starting from $104,509 + Superannuation

The City of Playford is looking for a creative, community-minded and future-focused professional to shape and share the stories that connect our communities across Playford.

As our History and Identity Coordinator, you’ll lead the development and delivery of contemporary history and arts initiatives, community storytelling, exhibitions, activations and partnerships that celebrate Playford’s shared history, strengthen civic pride and support intergenerational connections. Through this work, you’ll contribute to building connection to place, amplifying diverse voices and creating meaningful experiences that bring communities together.

If you’re passionate about community history, arts, placemaking and creating engaging experiences that matter to people, we’d love to hear from you.

About You...

You understand the role that history and arts play in shaping connected, vibrant communities, and you know how to translate ideas into engaging programs, partnerships and meaningful community outcomes. You’re equally comfortable thinking strategically and delivering projects, and you thrive on building relationships that bring people together.

You recognise the power of stories to strengthen identity, foster belonging and connect community. Bringing a contemporary approach to history, arts and community engagement, you create experiences that are inclusive, engaging and meaningful for diverse audiences.

You’ll thrive in this role if you: 

• Have experience developing and delivering history, heritage, cultural or community-based programs and initiatives
• Can build genuine relationships and partnerships across diverse communities and stakeholders
• Have experience managing collections, archives or cultural assets
• Think creatively and strategically about community engagement and placemaking
• Are confident working across projects, partnerships and cross-functional teams
• Bring strong communication, facilitation and stakeholder engagement skills
• Enjoy working in a collaborative and purpose-driven environment 

What you will get to do

In this role, you will contribute to how Playford’s stories are shared, celebrated and experienced across the community. Working across history and arts, you’ll deliver initiatives that strengthen connection and create meaningful opportunities for our community.

You will: 

• Develop and deliver engaging history programs, exhibitions, activations and storytelling initiatives
• Create opportunities for community connection through partnerships, events and community-led experiences
• Manage and grow Playford’s history collection as an accessible and valued community resource
• Build strong relationships with community groups, cultural organisations, education providers, and other key stakeholders
• Support inclusive storytelling that reflects the diverse voices, histories and experiences of the community
• Provide advice and input into arts, heritage, placemaking and community initiatives across Council
• Contribute to a connected and contemporary approach to history and arts development that supports creativity, tourism, activation and community identity
• Identify emerging trends, opportunities and innovative approaches that enhance participation, accessibility and community impact 

More Information

Further information on the role accountabilities, and essential and desirable criteria can be found in the attached Position Description.

For a confidential discussion or to obtain additional information, please contact Phoebe McDonald, Manager – Library, Arts and History on 0477 145 108. 

How to apply 

Submit your application by clicking the “Apply Now” button. Please include your resume and cover letter outlining the knowledge, skills and experience that you have to fulfil this role. 

Applications close at 12.00pm on Tuesday, 3 November 2026. 

The City of Playford values diversity and work life balance. If you require any reasonable adjustments to be made to support you in submitting your application including alternative vacancy formats and application options, please refer to the Manager's contact details above. Any information provided will be kept confidential and will only be used to support your access to fully participate in the recruitment process. 

Full time | Fixed Term contract to 2028

Starting from $112,404 + Superannuation (Negotiable)

An exciting opportunity has become available for an experienced Impact and Evaluation Lead to join our Children in the North team. This is your opportunity to make data matter and drive change that lasts. Through the power of evidence, collaboration and community-led insight, you will influence decisions that create better outcomes for children, young people and families for generations to come.

At the City of Playford, we are working alongside communities, government, education and service partners to create lasting change through the Children in the North initiative. As our Impact and Evaluation Lead, you will play a critical role in understanding what works, why it works, and how we can create even greater impact.

This is more than an evaluation role. It's an opportunity to influence decision-making, strengthen collaboration, and help shape a future where every child and family has the opportunity to thrive.

Why this role?

This role offers the opportunity to influence meaningful change by turning data, evidence and community insight into actions that improve outcomes for children, young people and families.

Working across government, non-government and community sectors, you will help build a shared understanding of what is making a difference, where opportunities exist, and how collective efforts can achieve greater impact.

What you will get to do

• Design and embed a shared outcomes and measurement framework aligned to community priorities.
• Lead the collection, analysis and interpretation of data to provide meaningful insights and evidence of impact.
• Develop and implement evaluation approaches that support innovation, learning and continuous improvement.
• Work closely with community members, partners and stakeholders to ensure lived experience informs evaluation and decision-making.
• Facilitate learning and reflection sessions that turn evidence into action.
• Prepare clear and compelling reports for governance groups, community committees, partners and funders.
• Build capability across the alliance by improving data literacy, evaluation practice and outcomes-focused thinking.
• Identify trends, opportunities and systemic barriers, helping to influence policy and service system improvements.
• Act as a trusted advisor on impact measurement, evaluation and systems change

What you will bring

You are a strategic and analytical thinker with a passion for turning evidence into action. You enjoy working with complex information, engaging diverse stakeholders and helping organisations learn, adapt and improve.

You will also bring:

• Qualifications in evaluation, social science, public policy, data analytics, public health, community development or a related discipline, or equivalent demonstrated experience.
• Experience in evaluation, impact measurement, applied research or outcomes-based evaluation in complex social or community settings.
• Strong understanding of collective impact, place-based approaches and systems change.
• Experience developing outcomes frameworks, measurement approaches and data strategies.
• Strong qualitative and quantitative research skills, including data collection, analysis and reporting.
• The ability to translate complex information into practical insights that drive decision-making.
• Excellent stakeholder engagement, facilitation and relationship-building skills.
• An understanding of culturally responsive, trauma-informed and community-led approaches to evaluation.

What’s in it for you?

At the City of Playford, you will be part of an organisation committed to creating meaningful community outcomes and supporting its people to do their best work.

In return, you will enjoy:

• The opportunity to influence long-term community outcomes and systems-level change.
• Meaningful work where your insights directly inform strategy, investment and decision-making.
• The chance to collaborate with leaders across community, government, education and research sectors.
• A supportive and innovative team culture that values learning, curiosity and continuous improvement.
• Professional development opportunities and exposure to leading practice in evaluation, collective impact and systems change.
• Flexible working arrangements that support work-life balance.

More information

Further information on the role accountabilities, and essential and desirable criteria can be found in the attached Position Description.

For a confidential discussion or to obtain additional information, please contact Hannah Pike, Manager - Early Years and Swallowcliffe Precinct on 0477 130 973 or by email [email protected].

Ready to join our team?

Hit that “Apply Now” button and outline the experience, skills and qualifications that will show us you are the perfect addition to our growing team!

Applications will close at 12:00pm on Monday 2nd November 2026

The City of Playford values diversity and work life balance. If you require any reasonable adjustments to be made to support you in submitting your application including alternative vacancy formats and application options, please refer to the Manager's contact details above. Any information provided will be kept confidential and will only be used to support your access to fully participate in the recruitment process.

Full time or Part time opportunity | Fixed term contract until 30/06/2027

starting from $87,451 FTE + Superannuation

At the City of Playford, we believe ageing is about staying connected, valued and engaged in community life. As one of South Australia’s fastest growing council areas, Playford is home to diverse stories, lived experience and strong community spirit. Our Positive Ageing team plays a vital role in supporting older people to live well, connect with others and remain engaged in their community. 

This role is for someone who is passionate about supporting older people, particularly older men to remain connected and engaged with their community.  You will bring warmth, energy and confidence to the team. 

Why this role?

As the Program Coordinator, you will play a key role in coordinating and delivering community programs that support older people, with a particular focus on our Men’s Programs.  You will assist clients in creating individual goals, building capacity and fostering connections. You will help create a safe and inclusive environment, where people feel comfortable to connect, participate and belong.

You will have a sound understanding of Aged Care and ensure that program delivery is professional and in line with the Commonwealth Home Support Program (CHSP) guidelines and in accordance with the Aged Care Act (2024).

This role suits someone who can balance warmth with structure, build strong professional rapport while maintaining appropriate boundaries, and bring a thoughtful, person-centred approach to community service delivery.

What you will get to do:

• Coordinate and deliver targeted Men’s programs, activities and outings that support wellbeing, connection and individual goals
• Support the delivery of group‑based programs, such as walking groups, social groups outings including programs that specifically support men
• Build and maintain strong, professional relationships with clients, staff, volunteers, contractors and community partners
• Support clients through intake, review and exit processes in line with CHSP requirements
• Gather feedback, evaluate outcomes and contribute to continuous improvement
• Coordinate and support volunteers and contractors involved in program delivery
• Ensure programs are delivered in line with CHSP requirements, Aged Care Act and Council policies and procedures. 
• Accurately record client and program information in My Aged Care and Council systems
• Work collaboratively with the Positive Ageing team to deliver high‑quality, compliant community services 

What you will bring:

• Demonstrated experience delivering community, aged care or Men’s programs in a professional, person‑centred environment
• Experience building meaningful, professional relationships with people from diverse backgrounds, including older men participating in group‑based programs
• An understanding of (or willingness to build knowledge in) aged care frameworks, CHSP, wellness and reablement principles
• Excellent interpersonal and communication skills, with the ability to balance empathy, professionalism and clear boundaries
• Strong organisational skills, initiative and the ability to manage competing priorities
• Confidence coordinating volunteers and working collaboratively with internal and external stakeholders
• Qualifications or relevant experience in Aged Care, Community Services or a related field 

What’s in it for you:

• Work that genuinely makes a difference in the lives of older people
• Autonomy and trust to manage your workload within a supportive, collaborative team
• A values‑driven organisation guided by clear Foundation Principles
• An environment that values professionalism, individuality and continuous improvement

More information

Further information on the role accountabilities, and essential and desirable criteria can be found in the attached Position Description.

For a confidential discussion or to obtain additional information, please contact Georgia Proctor, Manager, Positive Ageing on 0456 366 632 or by email [email protected]

Ready to join our team?

Hit that “Apply Now” button and outline the experience, skills and qualifications that will show us you are the perfect addition to our growing team!

Applications will close at 12:00pm on Friday 6 November 2026

The City of Playford values diversity and work life balance. If you require any reasonable adjustments to be made to support you in submitting your application including alternative vacancy formats and application options, please refer to the Manager's contact details above. Any information provided will be kept confidential and will only be used to support your access to fully participate in the recruitment process.

Full Time / Fixed-Term Contract to June 2027, with the potential for extension

Starting from $112,404 + Superannuation (Starting salary)

At the City of Playford, we are committed to helping people remain connected, active and independent as they age. Working as part of our Positive Ageing team, you'll play a key role in ensuring our services remain innovative, compliant, sustainable and focused on what matters most, delivering positive outcomes for older people. This role combines quality and compliance with practical service delivery, team support and genuine community connection. If you're passionate about quality service delivery, continuous improvement and making a genuine difference in the lives of others, we'd love to hear from you.

Why this role?

This is your opportunity to combine your expertise in quality, compliance and service improvement with work that creates real community impact.

Reporting to the Manager - Positive Ageing, you will play a key role in supporting the delivery, quality and continuous improvement of our grant-funded services. From social programs that promote connection and independence, to nutritious meals and community transport services, you will help create positive ageing experiences that make a real difference in people's lives.

No two days will be the same. One day you may be analysing service performance data and identifying opportunities for improvement, while the next you could be collaborating with stakeholders, supporting contractors and volunteers, implementing new processes or developing innovative solutions that strengthen service delivery.

This is more than a quality and compliance role. It's an opportunity to shape services, drive improvements and ensure older people remain connected, active and supported within their community.

What you will get to do

• Coordinate and support the delivery of high-quality, grant-funded aged care services that improve outcomes for older people in our community.
• Provide advice, guidance and support to staff, volunteers and contractors to ensure exceptional service delivery and compliance with legislative, funding and quality requirements.
• Drive continuous improvement by using feedback, service data and industry insights to enhance customer experience, operational effectiveness and program outcomes.
• Monitor, analyse and report on service performance data to support informed decision-making, funding obligations and future planning.
• Support data accuracy, reviews, accreditation activities and the development of procedures and operational frameworks.
• Partner with the Manager to review and develop sustainable programs that respond to community needs, funding opportunities and aged care reform.
• Build strong relationships with community members, funding bodies and internal stakeholders to strengthen service delivery and collaboration.
• Stay informed of emerging trends, legislative changes and opportunities within the aged care sector, contributing to the ongoing development of Positive Ageing services.

What you will bring

You are a collaborative and innovative professional who is passionate about delivering quality services that make a meaningful difference to the lives of older people. Bringing experience in a similar role and a strong understanding of aged care, community services and grant funding, you thrive on finding better ways of working, building positive relationships and balancing competing priorities to achieve positive outcomes for the community.

You will also bring:

• Experience in aged care, community services, quality management, compliance or a related field.
• Demonstrated knowledge of aged care, grant funding requirements and the Aged Care Act.
• Experience leading or supporting a team, including volunteers.
• Highly developed analytical, problem-solving and reporting skills.
• Exceptional communication and stakeholder engagement skills, with the ability to build trusted relationships across diverse groups.
• The ability to work autonomously, manage competing priorities and meet deadlines.
• A proactive and innovative approach to continuous improvement and service excellence, utilising quality reporting and client management systems.
• Relevant qualifications in Aged Care, Community Services, Business, Quality
• Management or a related discipline, or equivalent demonstrated experience.
• Experience working with community groups and agencies, together with an understanding of local government processes and its role within the community, is desirable but not essential.

What's in it for you?

At the City of Playford, you will join a supportive and collaborative organisation that values people, innovation and community impact.

In return, you will enjoy:

• Meaningful work that directly improves outcomes for older people in our community.
• The opportunity to influence and shape the future delivery of aged care services.
• A supportive team culture where collaboration, learning and continuous improvement are encouraged.
• The chance to work across a diverse range of programs, stakeholders and initiatives.
• Fixed-term contract through to June 2027, with the potential for extension subject to funding.
• Professional development opportunities and ongoing learning.
• Flexible working arrangements that support work-life balance.
• A competitive salary package and access to a range of employee benefits.

More information  

Further information on the role accountabilities, and essential and desirable criteria can be found in the attached Position Description

For a confidential discussion or to obtain additional information, please contact

Georgia Proctor, Manager - Positive Ageing on 0456 366 632 or by email [email protected] for a confidential discussion. 

Ready to join our team? 

Hit that “Apply Now” button and outline the experience, skills and qualifications that will show us you are the perfect addition to our growing team!  

Applications close at 12:00pm on Wednesday 28th October 2026. 

The City of Playford values diversity and work life balance. If you require any reasonable adjustments to be made to support you in submitting your application including alternative vacancy formats and application options, please refer to the Manager's contact details above. Any information provided will be kept confidential and will only be used to support your access to fully participate in the recruitment process.  

Full time | Fixed Term contract to 2028

Starting from $112,404 + Superannuation

Are you a passionate, community development professional who thrives on building connections, empowering local voices and creating opportunities for children and families to flourish?

This is more than a community development role. It's an opportunity to be part of a collaborative initiative that is creating lasting change for children, families and communities across the North.

At the City of Playford, we are creating positive outcomes through the Swallowcliffe Children's Precinct and the Children in the North initiative. Working alongside community members, schools, service providers and government partners, you will play a key role in strengthening connections, supporting local leadership and helping bring community aspirations to life.

If you are motivated by collaboration, love working with people and want to make a genuine difference in the lives of children and families, we would love to hear from you.

Why this role?

This is your opportunity to lead community-led change in a vibrant and growing community.

You will work at the heart of the Swallowcliffe Children's Precinct, building relationships, fostering partnerships and supporting initiatives that respond to local strengths, aspirations and needs. Every conversation you facilitate, partnership you nurture and project you support will contribute to creating a stronger, more connected community where children and families can flourish.

No two days will be the same. One day you may be working alongside community members to co-design local initiatives, while the next you could be bringing together stakeholders to strengthen collaboration and drive meaningful outcomes.

What you will get to do

• Coordinate the day-to-day activation and delivery of the Swallowcliffe Children's Precinct.
• Build and maintain positive relationships with children, families, community members and key stakeholders.
• Facilitate community engagement activities that capture local voices and support community-led action.
• Support and strengthen partnerships across government, education, health and community sectors.
• Coordinate and support community events, workshops and initiatives.
• Facilitate meetings and working groups and contribute to collective decision-making processes.
• Identify opportunities to strengthen community participation, leadership and collaboration.
• Monitor, evaluate and report on community initiatives and outcomes.
• Contribute to strategic planning, project delivery and continuous improvement activities.
• Advocate for community priorities and support initiatives that improve outcomes for children and families.

What you will bring

You are a collaborative and relationship-focused professional who is passionate about community development and creating positive change.

You will also bring:

• Experience in community development, community engagement, social planning, project coordination or a related field.
• Strong stakeholder engagement skills and the ability to build trusted relationships with diverse community members and partners.
• Experience facilitating groups, workshops, meetings or community consultation activities.
• Excellent communication, influencing and relationship-building skills.
• The ability to work autonomously while managing multiple priorities and projects.
• A proactive and solutions-focused approach to achieving outcomes.
• Experience working in partnership environments and navigating complex stakeholder relationships.
• Qualifications in Community Development, Social Work, Human Services, Social Sciences or a related discipline, or equivalent demonstrated experience.
• Experience working within place-based, collective impact or community-led initiatives will be highly regarded.

What’s in it for you?

At the City of Playford, you will join a supportive and collaborative organisation that values people, purpose and community impact.

In return, you will enjoy:

• Meaningful work that directly contributes to better outcomes for children and families.
• The opportunity to help shape and influence one of Playford's most significant community initiatives.
• Working alongside passionate community leaders, schools, government agencies and service providers.
• A supportive team culture where collaboration, innovation and continuous learning are encouraged.
• Professional development opportunities and ongoing learning.
• Flexible working arrangements that support work-life balance.

More information

Further information on the role accountabilities, and essential and desirable criteria can be found in the attached Position Description.

For a confidential discussion or to obtain additional information, please contact Hannah Pike, Manager - Early Years and Swallowcliffe Precinct on 0477 130 973 or by email [email protected].

Ready to join our team?

Hit that “Apply Now” button and outline the experience, skills and qualifications that will show us you are the perfect addition to our growing team!

Applications will close at 12:00pm on Monday 2nd November 2026

The City of Playford values diversity and work life balance. If you require any reasonable adjustments to be made to support you in submitting your application including alternative vacancy formats and application options, please refer to the Manager's contact details above. Any information provided will be kept confidential and will only be used to support your access to fully participate in the recruitment process. 

Full Time | Ongoing 

Salary Range $95,982.92 - $102,381.46 + Superannuation

Are you an experienced Rates or Collections Officer? We have a great opportunity, and we want to hear from you!

As one of the fastest growing council areas in South Australia, the City of Playford is focused on building sustainable foundations and places the community at the heart of everything we do.  With our urban centre as the CBD of Northern Adelaide, our city is enriched by growing and diverse communities in new and established suburbs, rural and hills townships and horticultural lands.

About The Role

We are seeking an engaged and customer focused individual to come and join our Rates team!

The Rates team forms part of the Financial Services Department and contributes to administration and customer service for the rating, billing, receivables, and collections functions of Council.

The position delivers critical legislative rating and business requirements, ensuring the timely generation, provision and maintenance of rating, billing and data integrity, receiving’s and recovery of rates and sundry debtors. The position is focused on delivering positive outcomes through the provision of effective customer service to both internal and external stakeholders.

What you’ll be doing

• Assisting with Debt Recovery Tasks: Support and facilitate the debt recovery process by monitoring overdue accounts and liaising with debtors and the debt recovery contractor to ensure timely and efficient collections.
• Assisting with Receiving Process: Assist with the coordination of the receiving’s process by verifying and reconciling incoming documentation ensuring data accuracy.
• Processing Customer Service Enquiries: Provide high level customer service by addressing enquiries via phone and email, offering solutions and guidance to our ratepayers.
• Assisting with Rating Enquiries: Assist with a variety of enquiries relating to rating matters, ensuring compliance with policies, procedures and processes.
• Assisting with Sundry Debtor Enquiries and Recovery: Assist with sundry debtor customer service enquiries, and debt recovery processes.

About you

You will be a customer focused individual with a passion to deliver positive outcomes for internal/external stakeholders and the community.

In addition you will:

• Have an understanding of Local Government and its functions
• Experience in accounts receivable and collections work and rating/billing
• An interest in delivering continuous improvement opportunities
• Strong skills in data integrity, time management and work prioritisation

Whilst formal qualifications in Local Government, Business or Finance and/or experience in a Rates or debt recovery environment are highly regarded, we encourage applicants with extensive practical experience to apply.

What’s in it for you

Our team work hard together, but also celebrate together, learn together, and support each other. We care about what you achieve and want to get the best out of you. We embrace autonomy, diverse working styles and celebrate the uniqueness that every team member brings, this includes access to a variety of flexible working conditions.

Further information is available on the attached Position Description.

Submit your application, by clicking the “Apply Now” button. Please include your resume and cover letter outlining your suitability.

If you would like further information about the role please contact Deb Foster, Manager – Rates on 8256 0124 for a confidential chat.

Applications close at 12:00pm noon on Monday 9th November 2026.

The City of Playford values diversity and work life balance. If you require any reasonable adjustments to be made to support you in submitting your application including alternative vacancy formats and application options, please refer to the Manager's contact details above. Any information provided will be kept confidential and will only be used to support your access to fully participate in the recruitment process.